Should your item exhibit a manufacturing defect or fault unrelated to misuse, we're committed to exchanging it for you. You have a 14-day window upon receiving your order to reach out to us at tinasbeautifulwings@gmail.com

To facilitate the process, please provide photos of the fault, as we meticulously inspect all products and ensure packaging is wrapped in bubble wrap for protection.

In cases of damage during delivery, we may need to liaise with Australia Post.

(Delivery by Australia Post includes insurance coverage)

Thank you for your cooperation.

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